policies & Frequently asked questions
Safe & Secure
At Menorah.com we are committed to see that every transaction you make is 100% safe and secure, using the latest technology to protect your information and privacy. Menorah.com does not hold onto credit card information, nor do we sell, trade or rent your personal information to others.
Standard shipping is $6.95. We currently only ship in the continental US
Within 30 days of delivery of a shipment, you may return any items purchased at Menorah.com, for any reason, for a full refund (we'll also refund the shipping cost if the return is a result of our error) provided the items are in new resalable condition, with the following exceptions:
- Display Menorahs
- Wholesale or Personalized Orders
If you need to return an item, please email us at email@example.com with your order number.
Q. I am sending this as a gift. Can I add a gift message, and will the recipient see the price?
A. You can add a gift message at checkout, which will be included in the order. The price will not be on the packing slip.
Q. What credit cards do you accept?
A. We currently accept Visa Mastercard and American Express.
Q. I run a small gift shop at my local Synagogue, do you sell wholesale?
A. Yes we do. Please click the wholesale tab on the top of the page, fill out the form, and we will contact you.
Q. Where do you ship out of?
A. Most of our items ship from N.J.
Menorah.com does not process any orders from Sundown Friday to Sundown Saturday, and on Jewish Holidays.